Small Business IT Support

If you are a small business in Liverpool or southwestern Sydney without a dedicated IT person, we are it. Local, responsive, and clear on pricing. Whether you need someone to fix a one-off problem this afternoon or take over IT entirely on a fixed monthly plan, we have you covered.

Common symptoms we fix

• No-one looking after your business IT day to day
• Frequent computer or printer issues slowing staff down
• No proper backups in place
• Worried about ransomware or data loss
• Setting up new staff computers and accounts
• Need Microsoft 365 / email properly configured
• Wi-Fi or network problems in your office
• Want predictable monthly IT costs

What we do

• Ad-hoc support: pay per visit / per hour, no contract required
• Managed plans: fixed monthly fee for unlimited remote support
• Microsoft 365 setup, migration and ongoing management
• Backups (cloud and local) configured properly
• Endpoint security and ransomware protection
• New staff onboarding — laptops, accounts, email, training
• Office network and Wi-Fi design
• Printer setup, troubleshooting and maintenance

How it works

Start with a free 30-minute chat. We will look at your current setup, identify the biggest risks (usually backups and security), and give you options. No pressure, no jargon, no long contracts.

Managed IT plans

Our managed plans give you predictable monthly costs and unlimited remote support, so a quick "can you fix this for me?" never turns into a surprise invoice. We monitor your systems, keep them patched, and pick up the phone when you need us.

What does it cost?

It depends on your team size and what you need. Most small businesses (1–10 people) land between $99 and $499 per month. Get in touch for a tailored quote.

Are you available out of hours?

Yes. Managed plan customers get priority after-hours support for genuine emergencies. We do not just disappear at 5pm.